More Crap Code

I am completely sick of paying money for software that is basically crap.  Freeware, Shareware I have no problem with and understand bugs may creep in and possible limited test time etc.  That naturally comes with that form of product development, but to be honest, I am seeing better code these days in that format that I am seeing off the shelf.  So case in point (and the reason for being so upset that an immediate post was needed to vent) – I had some free time tonight and decide to install and load up a gift my dogs got me for Father’s Day.  This gift was a digital photo ball from Senario and looked pretty cool – my wife was on me for not having enough photos on my work desk so this is going to come in handy.  So I finally make through the extremely annoying plastic mold packaging, find the directions and USB cable and figure I am good to go…. but no, it has software that has to be installed to manage the image download.  After literally looking for 10 minutes as to where I put the disk when I opened the package, I finally figured out it was in a mini-cd disk between the packaging cardboards.  I slap the disk in and the first thing the dialog asks is where I want to install it.  I NEVER install software in the Window’s defaults in order to keep my drives organized, so I changed locations with the browse button and complete the install.  As I would expect, an icon is placed on my desktop, but it had a default icon which I thought was odd.  I clicked the newly created icon… and I get the Windows Missing Shortcut Error Dialog.  Sure enough, they didn’t bother to set the Vue-Me software desktop shortcut to the LOCATION I SPECIFIED FOR INSTALL in the initial install.  This is absolutely pathetic and immediately tells me they did not once bother to test out the install to a non-default directory even though their software clearly provided that option.  If I provided this lack of quality to my end customers I would be laughed at (yes, I’m in the IT business which is why this bothers me so much).  If you are expecting me to actually pay for your software, then take the time to test it – I’ll keep this gift because it was the thought from my dogs (okay, my wife for the dogs), but don’t expect me to purchase anything else from Senario in the future. 

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One comment on “More Crap Code

  1. Ron

    Uh-oh. I just sent Brian a new production-grade release of software I wrote, and THERE IS NO ICON AT ALL PLACED ON THE DESKTOP!

    |8^O

    Wait wait wait… I believe my first line has a disclaimer about freeware and shareware! Although I have seen the quality of your code and you have nothing to worry about – obviously you are willing to do that all important task of …. TESTING. Looking forward to the official release party!

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